hearlog

    Privacy & Data Protection

    Your privacy is our highest priority. Learn how we protect, secure, and give you complete control over your data.

    Our Privacy Promise

    We believe your personal data should remain exactly that - personal. For anonymous users, we process audio temporarily with no permanent storage. For registered users, we securely store your audio files and notes to provide playback functionality, but you maintain complete control to delete any or all of your data at any time.

    How We Protect Your Data

    Comprehensive security measures to keep your information safe

    Encryption at Rest

    Your transcriptions, summaries, and translations are encrypted at rest using AES-256 encryption on our secure infrastructure. Your data is protected even at the physical storage level.

    Secure Infrastructure

    We use enterprise-grade infrastructure with SOC 2 Type II compliance, automatic encryption at rest, and strict access controls. Your data is protected by multiple layers of security.

    No Data Sharing or Selling

    We never share, sell, or monetize your personal data. Your audio content and notes remain completely private and are never used for any commercial purposes.

    Complete Data Control

    You have full control over your data. Delete individual notes, clear all data, or permanently delete your entire account and all associated data at any time.

    Secure Audio Storage

    Audio files are stored in private, encrypted storage buckets with strict access controls. Only authenticated users can access their own recordings. You can delete them anytime.

    Secure Infrastructure

    Our data is hosted on enterprise-grade infrastructure with SOC 2 Type II compliance, regular security audits, and automatic data encryption at rest.

    Your Data Rights

    You have complete control over your personal information

    Right to Access

    View and download all your stored data at any time

    Right to Delete

    Permanently remove individual notes or your entire account

    Data Portability

    Export your notes and transcriptions in standard formats

    Data Breach Notification

    Immediate notification in the unlikely event of a security incident

    What Data We Process

    For Anonymous Users:

    • Temporary audio processing (deleted immediately after transcription)
    • Session usage tracking (to enforce 5-minute limit)
    • No personal information or audio files stored

    For Registered Users:

    • Email address (for authentication only)
    • Audio files (securely stored to enable playback)
    • Securely stored transcriptions and summaries
    • Note metadata (creation dates, language settings)
    • Complete control to delete individual notes or entire account

    Questions About Privacy?

    If you have any questions about how we handle your data or want to exercise your data rights, don't hesitate to contact us.